If you answered YES to that, then you have systems in place. But if you answered NO, you have a job and not a business. .
It is an obvious fact that many businesses rely heavily on the owner for their daily operations.ย
This approach to doing business may be hard to change for a number of reasons:
Overtime, clients may have become used to speaking directly to you the owner for price quotes and employees have also been wired to come to you (the boss) for answers instead of being empowered to solve problems themselves.
In order for your business to work for you, you need to make yourself replaceable, that may sound a little strange to you, but hear me out:
Regardless of the kind of business you operate, there are ways of doing things that will ensure you consistently have the best results.
This is achievable by adopting good systems.
Once you are able to identify the best practices (through systems),ย ย ๐ฏ๐ฟ๐ฒ๐ฎ๐ธ ๐๐ต๐ฒ๐บ ๐ถ๐ป๐๐ผ ๐๐ฒ๐ฟ๐ถ๐ฒ๐ ๐ผ๐ณ ๐๐๐ฒ๐ฝ๐ ๐๐ต๐ถ๐ฐ๐ต ๐บ๐๐๐ ๐ฏ๐ฒ ๐ฑ๐ผ๐ฐ๐๐บ๐ฒ๐ป๐๐ฒ๐ฑ,ย ๐ถ๐น๐น๐๐๐๐ฟ๐ฎ๐๐ฒ๐ฑ ๐ฎ๐ป๐ฑ ๐ฝ๐ต๐ผ๐๐ผ๐ด๐ฟ๐ฎ๐ฝ๐ต๐ฒ๐ฑ.ย
This will ensure that you are able to duplicate results by repeating the steps again and again.
Businesses which do not have systems will be in chaos. They will find that their goals and plans will be similar to a person on a wild goose chase doing activities that don’t translate to real productivity.
I am certain that if you think back, you will find that in your experience as a customer or consumer of a product or service you have experienced the disappointment of being let down.
You may have placed an order that didnโt arrive on time, or you may have been sent a wrong item. Making you a recipient of a service that didnโt live up to expectations.
Most times, these kinds of lapses occur as a result of a breakdown in system or a lack of documented process in place.
Someone somewhere didnโt follow the right procedure and it can be easily avoided, but most business owners are too busy fixing up problems and mistakes that they donโt deal with the cause of the problem.
These days, with the increase in competition, no business can afford to make mistakes.
I hope it helps you.
(c) Preckdami Lolade
