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What Every Small Business Owner Should Know

It takes a lot to build a successful business. You need to be passionate about your work, but you need more than that. 

Most new businesses fail because their owners are passionate but lack business skills. A new car without an engine lacks passion. You may think you have everything, but you’re not going anywhere.

Here is a compiled list of What every small business owner should know:

You must learn to manage your finances

Small businesses go bankrupt for a variety of reasons, the most common of which is a lack of cash, rather than lack of profits. 

You must conduct thorough cash planning and gain a thorough understanding of the levers in your business that can affect your cash flow.

Do you have a supply of inventory?

What amount of cash should you keep on hand?

Do you have a system in place for collecting payments from clients?

How long do you have to wait for them to pay you?

Do you owe money on any loans that you have taken out?

Do you rely on supplies whose prices fluctuate as a result of changing market conditions (for example, fuel)?

The cash position of your company is influenced by a number of “levers” that operate within the organization. You absolutely must be familiar with those levers.

Delegate your path to success

You can only do so much, and even if you believe you are better off doing certain tasks than delegating them, it is best to focus on what you do best and add more value to the business.

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Delegating the appropriate tasks to the appropriate employees ensures that tasks are completed on time and that work is completed even when the business owner or manager is not present. 

It also conveys the message that you trust your employees, which in turn makes them trust you, resulting in increased productivity and engagement in the long run.

Employ the Right People

The person you hire, not just his/her resume, is critical to the success of your company.

According to the Harvard Business Review, Southwest Airlines believes that character is more important than skill set—and it has paid off. As other airlines have gone bankrupt, Southwest has remained in the air because they understand that they can always teach someone how to do a job, but they cannot instill good character in a person.


Small businesses may be intimidated by the concept of marketing, especially if they do not fully understand it or do not have the budget for a marketing team. 

However, if you want to expand your business, you must find a way to constantly attract new customers and keep them coming back.

Marketing your small business, according to the Small Business Association, entails market research (who is your target audience? ), market strategy (what can you do better than the competition?), target marketing (be specific), and developing a marketing plan (products/services, promotion, price, and distribution).

To run a small business, you must be able to wear many different hats and stay up to date on the latest rules and culture in the world. 

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By reviewing this list, you will be able to stay on top of your business and be in a much better position to grow it!

Make Customer Service a Habit

Your customer service reveals a lot about your company. People will judge your product or service based on how you treat them. 

Treat your customers well, and they will undoubtedly return to do more business with you. If you treat them poorly, they will speak negatively about you, which will be disastrous for the reputation of your brand.

You must be familiar with your competitors.

Your direct and indirect competitors must be known and understood on a personal level. You must always keep an eye on your competitors and gain an understanding of what they are doing, how they market themselves, what their pricing structure is, and so on.

You may be one of a kind in your town or in your industry, and you may not have any direct competitors—but that does not rule out the possibility of having indirect competition.

You must understand how to position yourself in relation to all of your indirect competitors—even if they do not have any direct competitors themselves.

Maintain your emphasis on your niche.

When you start a new business venture, it’s natural to be enthused and want to expand into new markets as quickly as possible.

 However, spreading yourself too thin can result in the loss of possibilities to attract the attention of a motivated audience.

Felix Anago
Felix Anago
Anago Felix is a Business Strategist with the goal to Inspire and Influence entrepreneurs and Business Owners with the Strategies to Build, Grow and Scale a Profitable Business.


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